I learned about the service from a Civil War forum to which I'm a member. As it happens, I do cemetery preservation work at an historic cemetery and often research persons interred there. Civil War veterans is a key interest of mine. So, long story short, I ended up doing some preservation work in another cemetery and was researching two vets whose stones I would eventually repair. I needed their records so I could share their history at the workshop I was to conduct. Gopher was very quick and made an exception for me due to a schedule constraint for which I am very grateful. I have used the on-line Archives service in the past (which I found to be fraught with difficulty and expensive) and another record service; Gopher was by far the best. I don't think you can go wrong with this guy.
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