GOPHER RECORDS

If you need records, we will gopher you.

Do I have to pay in advance?

No, we will not ask you to pay until the search(es) have been conducted and the documents, if found, are ready for you to download them.  The ordering process will not even ask you for any payment info.  So, unlike most record retrieval services, we don’t have your money while you wait for the order

What payment methods do you accept?

When your order is ready to be delivered, you will receive an email directing you to view your invoice in PayPal but you can opt instead to use Venmo, a debit card, or credit card (Visa, MasterCard, Discover, or American Express). When you click on the Pay button, you’ll be prompted to log in to

Do I need a PayPal account?

No.  When your order is ready for delivery, you will receive an email directing you to view your invoice in PayPal. When you click on the Pay button, you’ll be prompted to log in to PayPal but simply scroll down and you’ll see an option to “Pay with Debit or Credit Card.”

Can I get a refund?

If, once you have paid our invoice, we determine that our copies of the records (if any) are not faithful reproductions of the original, then we will certainly make it right (e.g., by correcting the file or by revisiting NARA).  That is very rarely necessary, however. It is your responsibility to ascertain that you are