This was my second order from Gopher. All aspects of the transactions were outstanding. The customer service is very prompt, personable, and professional. Communication is tremendous. The delivery system and product are excellent. I’ve used two other private retrieval services, and this one is far superior. I have complete confidence in Gopher and look forward to future discoveries through them.
I've been trying to find information about an ancestor of mine who served in the Civil War. He seems to have been in trouble several times and might have been court martialed at some point. I couldn't find any information on my own. I reached out to Gopher Records to see if they could help. They weren't able to find any court martial records (no charge for that). I asked if there might be another way to get information about his service and Gopher suggested looking at the Regimental Order Book. I [...]
There's not enough good things I can say about Gopher records. They are thorough, easy to work with and knowledgeable about the record sets they work with. Not to mention the prices are very reasonable. Highly recommended!
I had never heard of Gopher Records until I read a post on the Adams County, Ohio Genealogy Researchers Facebook Group telling how Gopher Records helped find some very helpful pension records. Okay, I thought. I'll give it a try. I filled out a request that very same day for the Civil War Pension file for my Second Great Grandfather Benjamin Truitt. Within a few days I received an email saying my file was ready to download. Three characteristics about Gopher Records stand out for me. One, they are very personable in their email responses. Maybe this tells me [...]
I found 4 unknown volumes of civil war records for a western NC regiment at NARA. NARA informed me they did not copy the records, and my traveling there to review them wasn't feasible. I contacted Gopher Records to see what options I had. They copied Volume I for me, all 212 pages. The quality is superb and probably more important, they communicated with me! A rarity in this day. The cost was much less than me driving there, staying over and learning the system. I would recommend them for any [...]
I was frustrated with finding a 1812 pension record for one of my ancestors. I had his service record but not the pension. I thought I had checked every possible spelling of his last name. GOPHER found the record I needed in a short time. I will use this service again as I research my early Virginia ancestors.
I ordered Civil War service and pension records from Gopher Records. The service was excellent, both professional and quick. The records I receive were excellent scans of the records in the file. One of the files contained an affidavit from an individual who identified the soldier as his uncle. This helped me confirm an unknown/unverified child of one of my ancestors. I would definitely use Gopher Records again!
Gopher Records was able to find my great-great-grandmother's rejected widow's pension application which has long been part of our family lore. It was amazing to read affidavits from various family members and see first hand accounts of events that were passed down over the years as stories. Gopher was able to provide a quick turnaround, gave status updates throughout the process, and delivered high quality scans. I will be using them for future orders.
Professional and quick service.
I have been thrilled with the service from GopherRecords! When I first looked at ordering pension records I looked at the National Archives first and it seemed very daunting as well as very expensive! The process through GopherRecords is so easy to use and you don't get charged unless they find the file you are requesting! Thank you so much!