Process was straightforward. The images I received were excellent quality. Communications were quick and helpful when I had an issue. I would use again and recommend to other researchers.

Received my 6 Pension records very quickly and cheaper than NARA. Digital images were perfect. Thanks for the great job!

I've placed several orders with Gopher and only have the highest praise for the expeditious manner in which they get the job done. I've ordered from NARA directly in the past and it takes many months and if the file you've requested is more than 100 pages, it takes some back and forth before you can get the rest of it. With this service you get all the pages which are available. And, comparing the files I've received from NARA to those I've received from Gopher, I'd say Gopher's scanning is better.

I have used this service for two individuals. It is super fast and affordable. He also answers questions and will provide background and historical information. If you have a relative who fought in the Civil War, you should order his records. They provide a wealth of information and it is well worth the investment.

Bob's service and attention to detail is nothing short of amazing. I submitted two requests for full Civil War Soldier Bundles. It may have taken at least a year, if not more, to get these back through conventional request channels. Bob had both files back to me, totaling well over 200 pages, in record time and at a very reasonable price. I cannot say enough good things about this service Bob provides for the genealogical community. I will be submitting many more requests for his help in the future! Thank you so much, Bob!

Gopher Records is amazing! Wonderful service and wonderful prices.

Customer service is top-notch. I will use these guys every single time I need NARA (National Archives) records for things like Civil War pensions or old Homesteading claims. I highly recommended them. Thanks, Bob! I was looking for old Homestead files from the 1930s - cash purchases from a time period past the “normal” era for these things, which I understand makes them harder to find/retrieve. In my particular case, I was looking for two separate claims by the same ancestor (in the same general area). Neither of which were “regular” completed transactions. I had originally asked for help from a different [...]

What a wonderful service. I ordered 5 pension files this time, received them promptly before expected. While some were small and rejections that had little additional information. There were 2 that answered questions I've been searching a long time. With a name like John Hill that just disappeared during the Civil War, his father, Elijah explained the where and when John died in his application. And his witnesses were son's in law who filled in other holes in their story. The other was a Nurse, She originally went to the hospital to care for her injured brother, who did not [...]

First time using Gopher Records and found it incredibly intuitive, and Bob was quick to help me sort out an issue I had. I got far more information than I expected and plan to use the service again in the future!

I tried Gopher Records for the first time to obtain my relative's Civil War Pension File. I was blown away by their customer service. First...they did not charge me anything until they found a file. Second, I received the file within a couple of days...not months. I had over 80+ pages from them. I had questions about the records, and they answered ALL of my emails, and I sent a multitude of questions. They also answered my inquiries via the Civil War Facebook Group. I recommend Gopher Records 100%. I will use [...]