I first heard about Gopher at a national genealogy conference and decided to give their service a try after a colleague raved about them. I requested Civil War pension and Postmaster records for five ancestors—records I’d been meaning to get for years.
Eight days later, Gopher delivered 754 clean, high-quality pages directly to my inbox. The results far surpassed the old photocopies I brought home from NARA years ago. Even better, they let me know that some requested files were already on Fold3, found issues with the images there, and proactively contacted Fold3 to report the problem—then didn’t charge me for those records. That kind of integrity is rare.
When I submitted another request, they spent two days searching at NARA, only to discover the files were actually housed at a different location. They didn’t charge me for the time, even though I offered to pay.
Exceptional service, fast turnaround, and absolute honesty—I wouldn’t hesitate to use Gopher again.
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