GOPHER RECORDS

If you need records, we will gopher you.

Can you retrieve 20th-century records?

Our expertise is with 19th-century records.  They are preserved at the National Archives and Records Administration (NARA) in Washington D.C. 20th-Century records (World War 1 and later) are held at the NARA facilities in College Park, MD or St. Louis, MO and are therefore not available to us.  You can find an independent researcher who

How are orders delivered?

We make color copies of your documents and deliver them as downloadable PDF files.  Each PDF file will contain one element from your order.  That is, if you order a service file and a pension file, you will receive two PDF files. PDF files can be viewed by any version of Adobe Acrobat, including the

What is “Member Pricing”?

When you access our Order Form, you’ll be asked whether you want to Login/Register or proceed as a Guest.  Members receive at least 10% off our regular retail pricing (excluding special orders) and <a href=”https://gopherrecords.com/faqs/single-faq/member/”>other benefits</a>. Membership is free and we don’t sell or share our membership list with anyone else.

Do I have to pay in advance?

No, we will not ask you to pay until the search(es) have been conducted and the documents, if found, are ready for you to download them.  The ordering process will not even ask you for any payment info.  So, unlike most record retrieval services, we don’t have your money while you wait for the order

What payment methods do you accept?

When your order is ready to be delivered, you will receive an email directing you to view your invoice in PayPal but you can opt instead to use Venmo, a debit card, or credit card (Visa, MasterCard, Discover, or American Express). When you click on the Pay button, you’ll be prompted to log in to

Do I need a PayPal account?

No.  When your order is ready for delivery, you will receive an email directing you to view your invoice in PayPal. When you click on the Pay button, you’ll be prompted to log in to PayPal but simply scroll down and you’ll see an option to “Pay with Debit or Credit Card.”

What is the “Innovation Hub”?

The Innovation Hub is a project at the National Archives (NARA) in Washington D.C. that is designed to supplement its digital collection.  Researchers who visit the facility in person can use the scanners of the Innovation Hub to scan records from the NARA holdings and get digital copies of those scans for their personal use.

What is the estimated delivery date?

When circumstances allow us to provide a reasonable estimate of the delivery date for your order, then that date will be shown in the top-right of the order form. Such a date reflects our best estimate of the date by which new orders will be delivered if the records in question are stored at the

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FREE Records Assessment

If you wonder whether any military records exist at the National Archives for a specific soldier, then let us help. We are happy to conduct a free records assessment for your soldier.  We will check many record indexes, including some that you may not have considered.  We will also make use of in-house databases and