The terms and conditions on the order form say, “The quoted prices are for records that are housed at the National Archives and Records Administration (NARA) in Washington D.C. In rare cases, your records may be stored somewhere else (e.g., the NARA facility in St. Louis, MO), In that case, we may still be able
Yes. While gift certificates can be purchased only by members, but they can be redeemed by anyone. To order a gift certificate, simply loginto your member account and then click on the Order a Gift Certificates button.
Members can log in to see a list of all current and previous orders. The status of each order is reflected in that list. This feature is not available to non-members. If as a non-member, for instance, you need to cancel an order, you can notify us through our Contact Us page.
When accessing the Order Form, you will first be prompted to register, log in, or proceed without a membership (i.e., as a “guest”). Or you can go directly to the Registration page or login if you are already a member.
With a FREE membership to Gopher Records, you’ll receive a discount of at least 10% off the regular retail prices of our services (excluding special orders). You will also be able to purchase gift certificates, track the status of your orders, and (optionally) be notified of drawings, sales, and other relevant news. We do not
We make color copies of your documents and deliver them as downloadable PDF files. Each PDF file will contain one element from your order. That is, if you order a service file and a pension file, you will receive two PDF files. PDF files can be viewed by any version of Adobe Acrobat, including the
When you access our Order Form, you’ll be asked whether you want to Login/Register or proceed as a Guest. Members receive at least 10% off our regular retail pricing (excluding special orders) and <a href=”https://gopherrecords.com/faqs/single-faq/member/”>other benefits</a>. Membership is free and we don’t sell or share our membership list with anyone else.
When circumstances allow us to provide a reasonable estimate of the delivery date for your order, then that date will be shown in the top-right of the order form. Such a date reflects our best estimate of the date by which new orders will be delivered if the records in question are stored at the
If we find that the records that you ordered have already been digitized and are online, then we will refer you to that site at no charge. Most of the web sites for such online records are free. Some require a subscription fee but, in those cases, there are a variety of legal ways to
You may cancel an order until the day before the records are scheduled for retrieval from NARA. Since orders are processed in the order in which they are received, that schedule is not always predictable and is not published. You are welcome to contact us, however, to determine if your records are scheduled to be
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