GOPHER RECORDS

If you need records, we will gopher you.

What is in the Civil War Soldier’s Bundle?

The bundle includes a Union Civil War soldier`s Service Records, Pension File, and Carded Medical Records (if any) at a price that is somewhat less than ordering the three record types individually.  It includes ALL of his service and medical records in cases where he served in more than one regiment. The bundle is not

Why do you not offer Confederate records?

Confederate service and pension files are not available at the National Archives. Confederate service records have been digitized and are available on Fold3.com.  It is a subscription site but there are a variety of legal ways to access it for free as described on our blog HERE.  Some of the records are also available for

What does it mean to be a “Member”?

With a FREE membership to Gopher Records, you’ll receive a discount of at least 10% off the regular retail prices of our services (excluding special orders).  You will also be able to purchase gift certificates, track the status of your orders, and (optionally) be notified of drawings, sales, and other relevant news.  We do not

How can I hire a professional genealogist?

Our search utilizes the major online indexes and some other exclusive resources but it is far from comprehensive.  If we are unable to find the records that you want, we recommend that you hire a professional genealogist for the most complete search possible. You may want to choose a genealogist who specializes in the geographic

Can you retrieve 20th-century records?

Our expertise is with 19th-century records.  They are preserved at the National Archives and Records Administration (NARA) in Washington D.C. 20th-Century records (World War 1 and later) are held at the NARA facilities in College Park, MD or St. Louis, MO and are therefore not available to us.  You can find an independent researcher who

How are orders delivered?

We make color copies of your documents and deliver them as downloadable PDF files.  Each PDF file will contain one element from your order.  That is, if you order a service file and a pension file, you will receive two PDF files. PDF files can be viewed by any version of Adobe Acrobat, including the

What is “Member Pricing”?

When you access our Order Form, you’ll be asked whether you want to Login/Register or proceed as a Guest.  Members receive at least 10% off our regular retail pricing (excluding special orders) and <a href=”https://gopherrecords.com/faqs/single-faq/member/”>other benefits</a>. Membership is free and we don’t sell or share our membership list with anyone else.

Do I have to pay in advance?

No, we will not ask you to pay until the search(es) have been conducted and the documents, if found, are ready for you to download them.  The ordering process will not even ask you for any payment info.  So, unlike most record retrieval services, we don’t have your money while you wait for the order

What payment methods do you accept?

When your order is ready to be delivered, you will receive an email directing you to view your invoice in PayPal but you can opt instead to use Venmo, a debit card, or credit card (Visa, MasterCard, Discover, or American Express). When you click on the Pay button, you’ll be prompted to log in to

Do I need a PayPal account?

No.  When your order is ready for delivery, you will receive an email directing you to view your invoice in PayPal. When you click on the Pay button, you’ll be prompted to log in to PayPal but simply scroll down and you’ll see an option to “Pay with Debit or Credit Card.”