I've placed multiple orders with Gopher Records over the years, and Bob has always been helpful, prompt, and professional. For my most recent order, I requested records for five Civil War veterans. Although I wasn't certain these individuals were my ancestors, I wanted to explore every possibility in my research. Before fulfilling my request, Bob contacted me to clarify my needs, resulting in significant savings. I would gladly use Gopher Records again!

I was amazed at the speed with which my request for Civil War records was processed. I submitted this for a client and they are so pleased with the quality of the document I was able to provide them. I will ALWAYS use Gopher Records when I have a need!

WOW....I cannot recommend enough the services provided by this gentleman! I am over the moon happy with his speedy service and affordable pricing. I tried another company some time ago, and had to pay upfront, and never received the information that I paid for. Gopher does not accept your payment until after they have your order ready. I have placed 2 orders so far for a total of 5 family members Civil War records & have more orders to place. Both orders have been fulfilled in less than a months time. I appreciate [...]

I was absolutely thrilled with the service from Gopher Records. The records I needed were easy to order and were available to me within a week! I have ordered directly through the National Archives before and I definitely will not be going that route ever again (four month wait times, poor customer service, and ridiculously high prices considering staff is already on site). I would highly recommend Gopher Records!

I have ordered a few pension files via Gopher and they are my "Gofor" when I need something from NARA. Recently I received a civil war pension file in just 8 days and it was 221 pages! Thank you Gopher for your prompt and thorough service.

I requested searches for US military records from NARA and Gopher Records went above and beyond to be helpful. I couldn't recommend their services more highly!

Messaged Gopher Records to get Civil War records for one of my ancestors. One week later I had a 90+pg Widow's Pension File along wtih records of my ancestors service during the war. Such a wealth of information, and always great communication and follow up. Can't recommend them enough!

Just received my forth set of records from Gopher Records and they have surpassed my expectations each time. I have received more pages than I have been able to process and read but ordering has never been so convenient and straight forward. You place an order for the records you would like and immediately you receive an acknowledgement and an estimate of the time required to retrieve the records. When something unexpected came through I was contacted and given the choice of how to proceed and which records I wanted. Then you are notified when the records can be [...]

I recently ordered four land entry case files after not receiving the order I placed with a different records retrieval service. My experience with Gopher Records was wonderful! Ordering was straightforward, with an estimated timeline for when I might expect my order. My order arrived well in advance of that estimated delivery date. Although the records I requested weren't as useful in my research as I had hoped, it was an overall excellent experience utilizing Gopher Records for obtaining records from the National Archives. They obviously take pride in their professional service, which I [...]

I'm delighted with the service received from Gopher Records. I've used NARA's online order system and waited 4-6 months to receive the files requested. I submitted an order with Gopher Records and had the file in my email in less than a month. I was also able to correspond with service about my request in advance to determine the best records to order. The customer service along with the price discount can't be beat. I'll be using Gopher Records for all of my NARA record requests going forward!