5 Stars
- 726 (100%)
4 Stars
- 2 (0%)
3 Stars
- 0 (0%)
2 Stars
- 0 (0%)
1 Star
- 0 (0%)
5.0
Sort reviews by: Best rating
Thomas Myrick
3 March 2026 1:06 am
Timely response to my request for records…Union private U.S. Army
My first request for records; so consequently I did not know what to expect from Gopher records response / turn around time. As there were two sets of records that could have been a "match" to my soldier's records, Gopher records sent me both sets in order for me to decipher which records were relevant. 5 star customer service.
Wendy
26 March 2026 11:53 pm
Civil War Records
I’ve ordered three sets of records.
They came fast, easy to access right through my email. It’s helped my fit in a few more pieces to my family history puzzle and learn a little more about my Civil War Ancestors.
So grateful for this service since I’d have no idea where to even start to go research these documents on my own. Well worth the money.
John McGlothlin
25 August 2022 10:11 pm
Very satisfied
I learned about the service from a Civil War forum to which I'm a member. As it happens, I do cemetery preservation work at an historic cemetery and often research persons interred there. Civil War veterans is a key interest of mine. So, long story short, I ended up doing some preservation work in another cemetery and was researching two vets whose stones I would eventually repair. I needed their records so I could share their history at the workshop I was to conduct.
Gopher was very quick and made an exception for me due to [...]
Donna Gough
5 October 2022 11:53 pm
Excellent resource, terrific customer service
I learned of Gopher Records during a genealogy study group that I took from Cyndi Ingalls (of Cyndi's List fame) earlier this year and have used them to retrieve three Civil War pension files so far. Their customer service is outstanding. They kept me informed of my order status, contacted me quickly to clarify the name on one file (which seemed at first to have been commingled with another pensioner's file), and provided the final electronic copies very quickly. (By contrast, I'd ordered a file directly from NARA before discovering Gopher and had to wait quite literally months [...]
Jim Willlauer
12 January 2023 7:12 pm
Fantastic Service
I can't say enough for this service. If you are looking for a Civil War Pension File - these are the folks to use. I have used NARA in the past and it has become a frustrating experience. Their system is difficult to navigate, expensive and slow. "Gopher Records" delivered my file quickly and inexpensively. I will definitely be recommending this service to my fellow researchers. I originally saw "Gopher Records" advertised in "The Banner".
Keith Welch
19 March 2023 3:23 pm
WONDERFUL SERVICE!
I wish I could give them 10 stars! For several years, I have been going back-and-forth with the national archives and veterans administration over my Civil War ancestor. These fine. No very fine folks Neue how to cut through all of that red tape. I now have the records that I had worked for for years in just a few months. Blessing upon you!!!
thomas cook
24 April 2023 4:24 pm
Great service…super quick!
The service is excellent. Fast and thorough. The two brothers I was researching served in the same company of the Illinois 76th infantry (Kankakee French Canadian ethnicity). One was discharged due to malaria in Nov 1863, and his younger brother joined the same month. I'm curious if this was legally required to have at least one member of the family serving so that when one left, another took over, or was it because of patriotism towards the Union cause in the family?
TCJ
26 May 2023 2:43 pm
Prompt, accurate and a great value
I order records from Gopher Records several times a month. Their work has proved invaluable for my research. The timeliness of their responses and the fair price makes it easy for me to go back to them again and again. Highly recommend them for your research needs!
Camille Johnson
26 July 2023 2:27 pm
Excellent service
Tyr pension record only took a week for me to get. The quality and readability of the records was excellent. This service was excellent and professional. I would definitely recommend Gopher.
WW
13 September 2023 12:58 am
Preston Gordon & G.B. Miller
I requested two separate pension records of United States Colored Troops through Gopherrecords. I was very surprised at how fast the turnaround time until receiving the files. Less than a week later the records were in my email. They helped to clear up many questions that remained from previous research.
Gopherrecords is the quickest, cheapest and the most convenient way to obtain records that I have found to obtain the records that were required to complete research. A GREAT resource for any researcher.

