Customer service is top-notch. I will use these guys every single time I need NARA (National Archives) records for things like Civil War pensions or old Homesteading claims. I highly recommended them. Thanks, Bob! I was looking for old Homestead files from the 1930s - cash purchases from a time period past the “normal” era for these things, which I understand makes them harder to find/retrieve. In my particular case, I was looking for two separate claims by the same ancestor (in the same general area). Neither of which were “regular” completed transactions. I had originally asked for help from a different [...]

I have a photo of my grandmother's cousin in his Spanish American War uniform with limited information on the back. The only information I could find on Ancestry and Family Search was the cover to his service records. I asked Gopher Records for help, and within days they sent me his military service records, and are currently working on his pension records. Their fees are much more reasonable than requesting the information from NARA, and they are much quicker to respond. They don't charge anything unless they find what you requested. I will definitely use them again, and highly [...]

I was really pleased and impressed with the timely response to my request for land grant records, and for the reasonable fee to obtain copies. I will definitely use this service again as the need arises.

For my line with many men of the same name, Alfred Ridge is a son of Thomas Ridge, I thought an unmarried man's records could name siblings and parents. As a beginner, this was a daunting task and closures from Covid made it impossible. When I saw Gopher mentioned in a Facebook chat group it seemed like the answer. And it was, 52 pages worth! His injuries led to an extensive medical record with testimonials from many people because his doctor died. Who knew. Just a single page has descriptions, dates, living situation, and multiple locations. As the only [...]

Very good prompt service.

I’ve searched for years to find answers to my ancestral riddles. Gopher found all the answers in a week, all I had to provide is a pension file number. The cost is far less than what I pay for subscriptions to well known genealogy sites. I highly recommend Gopher as a tool in the search for answers. Well done!

I had only the given name of Charles Gilman's wife and no marriage date or place. The photo of his headstone on Findagrave.com indicated he was a Civil War Veteran so I ordered his pension file. The ordering process was clear and easy and I received the PDF files SO much faster than if I had ordered them directly from NARA. I was delighted to find the information that I had hoped for- I know his wife's maiden name and their date and place of marriage [see attached file.] This is a great retrieval service- the ordering process is [...]

The ordering process was terrific from start to finish, with great communication. The website instructions are brief and clear, so it couldn't be easier to upload soldier information and retrieve the files. The service and pension files arrived very quickly, and the images were excellent. All this for a very reasonable and affordable cost! Very glad to have found Gopher Records.

Gopher Records was able to retrieve a French Spoliation Claim from the National Archives. They were incredibly quick and sent me high quality images of the record for a very reasonable price. I highly recommend them.

I requested a pension file and the service was superb: easy ordering, fast turnaround, high-quality images, and seamless invoicing and delivery. The PDF was delivered with information on how the pages were scanned, e.g., how difficult-to-handle documents were imaged, and I think that attention to detail exemplifies Gopher Records commitment to high-quality customer service. I was thrilled with the whole experience. And, I found children's birthdates that are probably not available from any other source!