Gopher Records has a quick turnaround time for their service. I have used a different service in the past, and it took weeks to get my records. It is usually just days through Gopher Records. I won't be using any other service now.

Previously this year, I had requested records directly from NARA. I believe the cost was in the range of $80 and it took 6 weeks to receive. I had a similar request for Gopher Records and they delivered the records in two weeks for about half the cost. I will definitely use them in the future!

I ordered two Civil War pension files on the same day, one from a service I'd used several times in the past, and one from Gopher Records. I received the file from Gopher in record time, and the images are crystal clear. Bob even took the trouble to text me a photo of my husband's great-great-grandfather while he was still at the National Archives, which was a nice touch and greatly appreciated. I've since ordered and received a second pension file from Gopher--while still waiting for the one I ordered from the other place.

This is my third time requesting files, and I have to say, the service you provide is outstanding. Prompt clear communication and quick turnaround every time. Not to mention exceptional value. It costs less to have my records copied and delivered to my computer than a tank of gas to drive to D.C. and then have to research and wade through red tape. I have found out more about my ancestor than I thought possible from his pension file. The copies were clear and complete and to date, I'm probably close to 1,000 pages [...]

I had requested the retrieval of my second great grandfather's Civil War records. Within hours of submitting my request, he had responded telling me what was available and the cost. Within 2 days, I had my records to download and print. GopherRecords live up to their promises and I will use again if I find my records that I need. Diane B

Again, I really cannot say enough about the quality of the service that Gopher Records provides. Quick. Affordable. Gopher Records is a must have tool for your military research!

I've been wanting to take a trip to NARA for so long, to access the hidden pension files of the Civil War soldiers. Then, someone told me about Gopher Records, and I thought I might as well give them a try. Voila!! They found a 108-page pension file that broke down a brick wall and solved a huge mystery, providing the name of the soldier's wife, names and birth dates of two children, the day he died, and where he lived after the war. The depositions included gave verbatim quotes from neighbors and family members... What a goldmine of [...]

Ordered the Soldier’s Bundle and was quite pleased. Received the files in 5 days and there was so much more than I expected. Customer service was excellent and I was well informed about the process. Can’t recommend them enough. I’ll use Gopher for all my genealogy searches without any hesitation.

I had submitted a NARA reproduction request 16 months ago for a civil war pension file (and been charged for it!), but had no update from NARA despite multiple follow-up emails and checking their Order Status website. After seeing some online posts recommending Gopher Records I e-mailed and asked if they could help me get the record. Bob got back to me within a day and I had the files in my inbox within 2 business days! AND here's the kicker - he helped get me a refund from NARA too. Bob was very quick, helpful and personable - I can't [...]

I was really impressed with the service I received from Gopher Records. I love that you can do a free records assessment and get an accurate quote of the price. I appreciate that they send the records electronically, so I don't need to scan a huge pile of paper. They were also much faster than going through the NARA. I recommend the service to other genealogy researchers.