This is the second time I ordered a pension file from Gopher Records. The first absolutely no problems. This time for some reason I wasn't getting the link for my download. I emailed a couple of times to let them know I still hadn't received it. But I wasn't getting a response. So I was going to call but they called me first. They asked me to check my spam email & sure enough that's where it was!! I didn't even think to check that, duhh!! So everything was good. Great service & response. Just make sure to [...]

Gopher Records is an excellent records retrieval service. Their website is easy to navigate to request records, their service is fast and they are very helpful and knowledgeable. As a Professional Genealogist for 19 years, I can highly recommend Gopher Records.

Pursuing a life passion is only enhanced when you encounter "the best" in individuals serving the community. From start to finish I experienced a level of personalized care and professional attention to detail in Gopher Records. Bob has found his niche and makes what can be complicated, ...straight forward and simple. Communications, speed, technology, privacy and security all have been thought out and practiced likely over and over. The only way I know to sincerely thank is to Pay it Forward, ...to pass to others the link to Gopher Records and share my [...]

Gopher Records did a fabulous job at helping me determine what was available, ordering my requested records, delivering them MUCH more quickly than any other service (including NARA!), and at a much cheaper price. I could not be more pleased with Gopher Records. Nicely done. Will use them again!!

The ordering system is so easy to use, and the service is so quick! I have only had to wait a few days for the documents I order. Very helpful for impatient (excited) genealogists!

I am thrilled with my experience requesting copies of 2 Civil War pension files. I received them within days of submitting my order, and the quality of the scans is fantastic. I was really impressed by how simple and organized the process was, too. As soon as I paid my invoice, I received the link to download the files. I really appreciated how certain things were highlighted like a variance in names in the records, and no medical carded medical records to be found. I will definitely use Gopher Records again when I need files but can't make it [...]

I loved their service and the time it took to deliver.

Bob at Gopher Records was fast and professional. I would recommend the company to any researcher who needs help finding difficult-to-find materials. CA

Gopher Records was fast in response to my requests and was very thorough in what they sent to me and have low rates! I highly recommend using their service!

So easy to use and Bob helped with ordering the correct way. Thank you!!