The ordering process was terrific from start to finish, with great communication. The website instructions are brief and clear, so it couldn't be easier to upload soldier information and retrieve the files. The service and pension files arrived very quickly, and the images were excellent. All this for a very reasonable and affordable cost! Very glad to have found Gopher Records.

Gopher Records was able to retrieve a French Spoliation Claim from the National Archives. They were incredibly quick and sent me high quality images of the record for a very reasonable price. I highly recommend them.

I requested a pension file and the service was superb: easy ordering, fast turnaround, high-quality images, and seamless invoicing and delivery. The PDF was delivered with information on how the pages were scanned, e.g., how difficult-to-handle documents were imaged, and I think that attention to detail exemplifies Gopher Records commitment to high-quality customer service. I was thrilled with the whole experience. And, I found children's birthdates that are probably not available from any other source!

I recently read about this company on a forum and decided to give it a try. Processed orders in less than a week. responsive to questions. I asked a question about if there was another part of a pension file for a wife reference in the pension file I was given next day he sent me the wife’s pension file as well…..just wow, highly recommended. If you like primary sources for research or genealogy I would recommend try Gopher Records.

I've used Gopher Records twice and it's so much better than the NARA. There's wonderful communication, Records retrieval is a few weeks instead of months, and the cost is reasonable. I request a digital copy and the pdf file is complete and readable.

I wrote an earlier review for a pension file I had ordered. I was so pleased with the speed and overall customer service that I ordered two additional files from Gopher. My most recent order was for a Spanish American War pension and service file, which had been challenging for me to locate. It turned out to be a bit more difficult to access than the civil war files I had ordered previously, but Gopher found the pension file for me after searching a couple of different locations. They were also able to let me know that the service [...]

Gopher Records was fast in response to my requests and was very thorough in what they sent to me and have low rates! I highly recommend using their service!

I have used this service several times and very happy with my results. They are my go to people for pulling NARA records. They are the best!

My records came very quickly and were complete. I highly recommend this service! Thank you!

This was my second order from Gopher Records - and I am even more satisfied with this order than my first. I first ordered the free records assessment, as I am not very experienced in researching military records. After receiving the information from that, I decided to order the Civil War Soldier's Bundle, which included the soldier's service file, pension file, and carded medical records. This was money well-spent! The pension file included letters written by the soldier as well as testimony given by my 3rd great-grandparents - and even included my 3rd great-grandfather's signature. [...]