I've recently had two occasions to use Gopher's services and both times I was extremely pleased. The first time, they retrieved NARA records for me in an efficient, timely fashion and at a cost that was more than reasonable. The second time, although what I wanted was outside of Gopher's range of services, Bob took the time to advise me on other ways to find what I was looking for, even to the point of providing titles, links, etc. I will definitely use Gopher again.

I have requested several USCT Civil War Pension files through Gopher Records and the service and turnaround time has been exceptional, not to mention the rates. Several of my colleagues have used the service to request Civil War pension files as well. I have not heard any unfavorable feedback regarding the service from Gopher Records.

I am thoroughly impressed with Gopher Records. The ordering process was simple and I was able to provide plenty of documentation easily. I was so surprised by the quick turnaround, especially when ordering directly from the National Archives can take months and is costly. The quality of the scan was outstanding and I'm still combing through all the details. I'm so thankful to have found such a wonderful service that offers a fair price. I will be requesting more records through Gopher Records in the future! If you're on the fence about ordering records, do it and use Gopher [...]

Very pleased with info I received. I will recommend!

We had a very specific research request. Bob and the team at Gopher Records was great! Excellent communication, easy to work with, reasonable prices and fast delivery of requested information. I would highly recommend their service - especially if you don't live anywhere near Washington and need info from NARA.

I received so much information about my Civil War ancestor and was delivered quickly! Thank you!

I have submitted two requests for pension files and have had the same excellent service for both. I have submitted online and in-person requests directly to NARA in the past and Gopher is night and day better. The submission process is a breeze. As a user I am kept informed of the progress via an online account and the results are available in days. The quality of the scans is top-notch (better than I would do myself, in-person). This service is DEFINITELY worth the price. If I still lived in the DC area, [...]

Bob Velke of Gopher Records has offered me invaluable assistance in gaining access to the records I need for my research on a Civil War subject. He is experienced and very helpful, digitizing large amounts of archival material efficiently. He offers this service at an affordable rate, is prompt in fulfilling orders, and has developed a good system of delivering the results to the customer that is quick and comfortable. I especially like the fact that he was in touch with me during the day of conducting my work at the National Archives, asking questions as they came up, [...]

I ordered from Gopher Records about a month ago to search for my husband's Great-great grandfather's Civil War Records. I was so pleased with what I found. Their service was very quick and reasonably priced! I was also so happy about how easy it was to communicate with them back and forth. I will be using Gopher Records from now on!

Bob and his team are extremely friendly, helpful, and knowledgeable. Every transaction I have with Gopher Records has been a pleasure. They are extremely quick to fulfill orders, and the quality of the work is unmatched. Scans are excellent quality and easy to download, and great care is taken to ensure that the digital copy is complete and comprehensive. I work as an archivist, and have recommended Gopher Records to researchers, friends and colleagues numerous times. They are providing a wonderful service, and are a vastly better alternative to NARA's own dysfunctional and costly fulfillment services.