Gopher Records was able to find my great-great-grandmother's rejected widow's pension application which has long been part of our family lore. It was amazing to read affidavits from various family members and see first hand accounts of events that were passed down over the years as stories. Gopher was able to provide a quick turnaround, gave status updates throughout the process, and delivered high quality scans. I will be using them for future orders.

Professional and quick service.

I have been thrilled with the service from GopherRecords! When I first looked at ordering pension records I looked at the National Archives first and it seemed very daunting as well as very expensive! The process through GopherRecords is so easy to use and you don't get charged unless they find the file you are requesting! Thank you so much!

Very pleased with Gopher. I saw an ad for Gopher and thought to try them out. A few weeks after my order, I got high-quality scans back. Faster turnaround and lower price than ordering through the National Archives.

I first learned about Gopher Records through Dick Eastman's Online Genealogy Newsletter. For years I had wanted to visit NARA myself and get copies of my ancestors' pension files. But years went by and I never got there. When I read about Gopher Records, I decided this was my chance. So far I have ordered 5 pension files and 2 service records. Bob and his team did not disappoint! The images are very clear and the information has definitely helped further my research. In fact, one of the pension files is the [...]

I got the records for 2 of the 3 ancestors I requested records for within 10 days! (May have been less, I didn't keep track of time) That compared to the MONTHS I waited when I ordered from another company. I had some questions and Bob CALLED me on the phone, personally, to walk me through my questions!! Talk about Customer Service! I highly recommend Gopher Records!

Thanks to Bob & Gopher Records, we were able to put to rest a long-standing debate over how old a particular soldier was in our cemetery. Written on the man's discharge papers was a note from his commanding officer that the man was now 52 years old but at the time of enlistment was listed as age 40 just a year before the officer wrote this discharge. So this cleared up the mystery of his military records not matching other records we had for this man! Thank you, Gopher Records for helping us solve this mini-mystery!

Every order I have placed with Bob (and I think this makes 5 now) has always been done professionally and so efficiently. He is quick to answer any questions you might have and I just have never been more pleased with a retrieval company. Additionally, the ordering system is easy to use and navigate, which I appreciate greatly. Gopher Records will continue to be my servicer.

Previously this year, I had requested records directly from NARA. I believe the cost was in the range of $80 and it took 6 weeks to receive. I had a similar request for Gopher Records and they delivered the records in two weeks for about half the cost. I will definitely use them in the future!

I've been researching and documenting two ancestors' stories for several years now. I avoided getting records from NARA because the official process is tedious. With my research process ending and my writing process starting, I knew I needed more. There were numerous blanks that needed filled in for my ancestors, as well as a handful of close friends and cousins who served alongside them. Thankfully, I recently discovered Gopher Records, and was amazed at their speed, quality, and communication. The documents I got were a gold mine. Pensions revealed uncomfortable details of how the group suffered after the war. Service [...]