5 Stars
- 729 (100%)
4 Stars
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5.0
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Michelle
6 September 2024 12:16 am
Excellent Customer Service
Gopher Records makes getting a copy of an ancestor's military records quick and easy. I found their service very affordable and highly recommended them.
H. Kohls
2 February 2025 6:23 pm
My New Go To For Record Retrieval
I have ordered Pension Records directly from the National Archives and it was extremely slow and expensive. I have tried another private record retrieval service and they were quicker (weeks rather than months) and less expensive than the National Archives. I recently found Gopher Records online and saw the service was very reasonably priced and decided to give it a try. WOW! My order was completed AMAZINGLY fast. The order process was easy and straight forward with the online order form. I could not be more pleased with the service I received and I plan on placing more orders. [...]
Bobbye Winterberg
2 April 2025 2:33 pm
Wonderful service!
I want to extend my sincere thanks to Bob Velke and Gopher Records for their outstanding service in fulfilling my recent records request. As both a family historian and a library associate in my county’s Local History and Genealogy Department, I frequently assist patrons in overcoming genealogy brick walls. When records must be obtained from NARA, those walls often become even more challenging—higher, thicker, and more expensive to navigate.
Recently, while revisiting one of my own genealogy roadblocks—one that FamilySearch.org’s AI text recognition helped open up—I faced that familiar challenge: the records I needed were at NARA. Having heard of [...]
Jeremy Railling
16 June 2025 10:37 am
Robert Alexander 10th Vermont
Thank you so much, very informative.
Linda
23 July 2025 12:47 pm
Excellent service
I ordered two sets of civil war pension records & they came sooner than I expected.
In one I found genealogy info I was hoping for. The 2nd one turned out not to be my John Miller but his file was interesting to read. I will give it to our NY genealogical society for their family files & hopefully someone will find it. I will definitely use Gopher records again.
CAH
26 September 2025 12:49 am
Terrific service
Gopher Records was able to copy the military and pension records I wanted and email them to me in one week. In the past, ordering directly from NARA, I had gone through a cumbersome request and payment process and waited over 6 months for a different set of service and pension records. Using Gopher Records this time around was not only MUCH faster, it was cheaper, easier, and included hospital records not included in the NARA package. I highly recommend Gopher Records.
Thomas Myrick
3 March 2026 1:06 am
Timely response to my request for records…Union private U.S. Army
My first request for records; so consequently I did not know what to expect from Gopher records response / turn around time. As there were two sets of records that could have been a "match" to my soldier's records, Gopher records sent me both sets in order for me to decipher which records were relevant. 5 star customer service.
Wendy
26 March 2026 11:53 pm
Civil War Records
I’ve ordered three sets of records.
They came fast, easy to access right through my email. It’s helped my fit in a few more pieces to my family history puzzle and learn a little more about my Civil War Ancestors.
So grateful for this service since I’d have no idea where to even start to go research these documents on my own. Well worth the money.
John McGlothlin
25 August 2022 10:11 pm
Very satisfied
I learned about the service from a Civil War forum to which I'm a member. As it happens, I do cemetery preservation work at an historic cemetery and often research persons interred there. Civil War veterans is a key interest of mine. So, long story short, I ended up doing some preservation work in another cemetery and was researching two vets whose stones I would eventually repair. I needed their records so I could share their history at the workshop I was to conduct.
Gopher was very quick and made an exception for me due to [...]
Donna Gough
5 October 2022 11:53 pm
Excellent resource, terrific customer service
I learned of Gopher Records during a genealogy study group that I took from Cyndi Ingalls (of Cyndi's List fame) earlier this year and have used them to retrieve three Civil War pension files so far. Their customer service is outstanding. They kept me informed of my order status, contacted me quickly to clarify the name on one file (which seemed at first to have been commingled with another pensioner's file), and provided the final electronic copies very quickly. (By contrast, I'd ordered a file directly from NARA before discovering Gopher and had to wait quite literally months [...]

