Ordered the Soldier’s Bundle and was quite pleased. Received the files in 5 days and there was so much more than I expected. Customer service was excellent and I was well informed about the process. Can’t recommend them enough. I’ll use Gopher for all my genealogy searches without any hesitation.

This is the first time I had used Gopher Records which had been recommended by one of my facebook groups. The service was very prompt, and I received very clear scans of the 137 page widow's pension file I had requested.

I have now used Gopher a half-dozen times to retrieve pension files from NARA and they continue to amaze and delight me in both the speed they deliver the files and the low prices they charge for their work. I recommend them completely.

I have submitted two orders to Bob myself, and I submitted one while working with a friend on her genealogy. Bob's prices cannot be beat, and the images I received were good quality and were delivered within a few weeks of my submitting the order. One of my orders was one of the few War of 1812 pension files that have not been digitized for free viewing on Fold3. When I submitted the order, the file had been removed from the stacks at the NARA because it was set to be digitized, and it was not available for researchers. [...]

Once again Gopher Records came through! Prompt and quality service from start to finish.

I requested a pension file and the service was superb: easy ordering, fast turnaround, high-quality images, and seamless invoicing and delivery. The PDF was delivered with information on how the pages were scanned, e.g., how difficult-to-handle documents were imaged, and I think that attention to detail exemplifies Gopher Records commitment to high-quality customer service. I was thrilled with the whole experience. And, I found children's birthdates that are probably not available from any other source!

The ordering system is so easy to use, and the service is so quick! I have only had to wait a few days for the documents I order. Very helpful for impatient (excited) genealogists!

Recovering pension and posting records for a veteran of the Spanish American War and various INdian-frontier homeland postings.

If you cannot get to NARA in person, Gopher Records is the next best thing! I have used them several times to request Civil War pension records and have not been disappointed. They set realistic delivery expectations, but even so I have received all requests quicker than promised, even one that had to be retrieved from St Louis. This is a service you can rely on, and I will continue use them every time I need to request a pension file.

I was so surprised when I received my records much earlier than expected. I highly recommend Gopher Records. Their customer service is excellent. After placing the order I received an email confirming the information requested and follow up email throughout the process. My expected delivery was 3-4 weeks, and maybe because the summer months are quieter, I received my order within a week!! I couldn't have asked for any more from Gopher Records, THANK YOU!!