I have used Gopher Records a number of times now since the National Archives still has a large backup for mail orders due to the pandemic. Each time, Bob and his team have exceeded my expectations. The records frequently arrive to my email well before the estimated date, the scans are always clear, and the customer service is great. I especially appreciate that we are only charged if and when a record is found, and if the record can be found online, they will not charge you. The prices are very fair for such a quick turnaround and good [...]

I was alerted to Gopher Records by a member of the Military Order of the Loyal Legion of the United States (MOLLUS) and decided to give it a try for requesting pension files and service records for my Civil War ancestors. I know that getting records from NARA can take weeks and cost quite a bit, depending on what is ordered, and that Gopher Records was providing research services at a fraction of that cost and estimated delivery within about a month of ordering. I was blown away by the speed of delivery, as I received my records in [...]

I was searching for the pension files for 5 ancestors/wives. Within a few days of my initial request Gopher Records had already located one and asked clarification questions for the other 4. Within 2 weeks all but one ancestors files had been located and we determined more research would be needed to find the last on my part. Gopher Records provided a link to do some of that research and was friendly and understanding when what I initially had was not adequate to determine which files were his. Shortly after I submitted payment a link [...]

I order records from Gopher Records several times a month. Their work has proved invaluable for my research. The timeliness of their responses and the fair price makes it easy for me to go back to them again and again. Highly recommend them for your research needs!

This service is priceless! Thank you, Bob, for the pension files that I have ordered. As always, the service was fast and the quality of the reproductions was outstanding.

This is my second Civil War Pension record request through Gopher Records. It was very easy to submit the request, each one was done in a timely manner and the scans are perfect. Without them I would never have been able to access these records which have been crucial to my research. I highly recommend Gopher Records!

When I asked for a record from Washington D.C. and it turned out that it was actually in St. Louis at the NPRC, Bob went above and beyond to secure those records for me. Records that in the past have taken months and months to obtain, Bob got to me in a couple of weeks! Excellent, fast, knowledgeable, and friendly!

Thanks to Bob Velke I received a lot of information for my Civil War ancestor. He did not serve very long due to the war ending, but my questions were answered. [...]

Gopher Records provides excellent service at a reasonable rate. They are good communicators, and they provide excellent scans of the documents you order. I would absolutely order from them again.

Very fast turnaround. Great communication thru process. Very pleased with service.