I have used Bob’s services a number of times and would highly recommend him. Excellent service and a pleasure to work with.
I have used Gopher Records to obtain documents from the National Archives for several years now. Their knowledge and service is so exceptional, I consider them one of my top resources for genealogical research.
Every time I interact with Gopher Records, I come away pleased. They are prompt, courteous, and go above and beyond in making sure that I ordered what I really wanted, pointing out more than one time that I could save money by choosing another option. I've ordered well over 1000 pages from them and I would not have had access to any of it without their help.
I recently worked with Bob to obtain the military and pension file of an ancestor who served in the Spanish American War. The military file was delivered quite quickly and was very reasonably priced. The pension file required more work to try and figure out who was currently holding those records. Bob took care of inquiring at NARA and ultimately filing an FOIA request on my behalf with the VA to obtain the file. It took a little while but he kept me updated throughout the process and honestly it was so nice to [...]
I am so thankful for Gopher Records! They are a joy to work with and just couldn’t be faster! I am so thankful that I have found them! I am finally really breaking through some walls I have had with their help! I would highly recommend working with Gopher Records if you need any recodes, they are fast and the customer service is amazing! They are my GO TO for record retrieval! Laura
Thank you so much to Bob for obtaining land records so quickly and even locating an additional file for us! After having waited and waited before receiving orders from National Archives it was such a pleasure to get the information in days, not months and months!
Recently I used Bob's services again and was, again, very satisfied. He got what I wanted within a few days and the scanned PDF was very clear. He even called me on the phone because we had an email problem. Having worked with the Archives directly in the past I can also say that Bob's prices are competitive in addition to being fast (which the Archives is not). If you need pension or compiled service records Bob's your guy.
Gopherrecords was recommended by a few people on 'Find My Civil War Soldier'. I was amazed at all the documents they found for my GG Grandfather and his brother. And so fast! The whole process was very easy. I now know some of the places he was during the war and how he was injured. Many details from the pension applications and all the paperwork that that involved gave me a better picture of my ancestors. It helped validate birthdates, parents names, place of birth etc. Well worth the money. And [...]
Bob, I took advantage of your pandemic offer to dig into records as soon as NARA resumed processing. At this point you have completed all my requests. It has been eye-opening for our family, and we are most grateful for your expertise. At every step along the way you kept me well informed with realistic expectations. Your professionalism and dogged pursuit have been admirable, even to the point of a Freedom of Information request that accomplished the research goal. Highly recommended! I'm compiling my next request now.
I wish I could give them 10 stars! For several years, I have been going back-and-forth with the national archives and veterans administration over my Civil War ancestor. These fine. No very fine folks Neue how to cut through all of that red tape. I now have the records that I had worked for for years in just a few months. Blessing upon you!!!