Gopher Records provides excellent service at a reasonable rate. They are good communicators, and they provide excellent scans of the documents you order. I would absolutely order from them again.
Very fast turnaround. Great communication thru process. Very pleased with service.
This was my first time using Gopher Records and it could not have been a better experience. The file I needed was not in DC and Bob was able to track it down at the Veterans Administration...he even did the Freedom of Information Act request for me. I have no experience ordering from the VA and would have been totally lost. The next time I need a record, I will not hesitate to use Gopher Records.
I have ordered two military pension files through Gopher Records and been very impressed with their service. The first pension file was received within about a week of the order's placement, much sooner than the estimate given on the website. The second pension file proved more difficult to obtain, but Gopher Records went above and beyond to find it and reproduce it for me. The PDF files provided by Gopher Records have clear images and are easy to navigate. I look forward to using this service again for military pension files connected to other direct [...]
I couldn't find my soldier's name on the Fold3 index for a bounty-land warrant application file. Bob confirmed the index is incomplete (Fold3 is up to the letter L). I was happy to receive the file, I was afraid it was lost. Excellent service once again! Highly recommended!
Gopher Records located and were able to obtain the pension information for my 2nd great grandfather, which provided a wealth of information to our family. It was necessary to access through the freedom of information action and I am greatly appreciative. Thank you.
I appreciate the service very much and found Gopher Records to be very helpful in my last successful request. To pursue receiving the records required submission of a FOIA request. They told me that it may take a while and might not be successful, but just the fact they knew what steps were needed and diligently followed up was so beneficial. Happily in my situation, the request worked and I was able to get a copy of the pension record! I highly recommend Gopher Records. They work with you through every step, keeping you [...]
The records retrieved by Gopher Records are fantastic! The pension file contained 304 pages and I received digital copies of them all. The genealogical information I'm extracting is very helpful with my research and I will be using Gopher Records again very soon!
I am forever grateful for Gopher Records! I had a request for my ggg grandfather’s pension records. It became difficult to track them down because the government wasn’t really sure where they put them. Gopher Records stayed on it and tracked them down. They were so friendly and helpful throughout the process. I highly recommend using them for your records research!!
I was looking for Civil War service records. I received those and records of a multiyear struggle to get a widow's pension. Dozens of affidavits detailing his service. How did they keep track of all that paperwork in the 19th century?