I would like to recommend the use of Gopher Records for NARA retrieval. I used Bob to retrieve my civil war ancestor's medical cards. I knew that my ancestor had been shot in the knee and was curious what kind of medical records were available. I was impressed with the quick turn around to my request. I received my cards quickly and appreciated the communication I received from the business. I had a question about the records and was impressed with the detailed response. The fees are very reasonable. I will use Gopher Records the next time I need [...]

I was very impressed with the easy way I was able to order a pension file. The order was completed in a very short amount of time, which was a welcome surprise. I will definitely be using Gopher Records again.

Gopher records is amazing! Astonishingly fast service, an easy on-line ordering system, reasonable pricing, and very attentive customer service. The Land Entry Case Files I ordered (probably) confirmed a theory I have, and opened up some new questions...as these documents often do. It was great getting the answers weeks (or months) before I would have received them from NARA. Highly recommended!

I have ordered Bounty Land Applications from both NARA and now Gopher records. The difference in quality is astounding. The records recieved back from NARA are black and white scans of photo copies. The scans back from Gopher are high resolution and the true colors of the documents. I could not be more pleased! And the records are less expensive when ordered through Gopher AND the turnaround times are much faster. The process is literally better for the consumer in every aspect when using Gopher! See an example of the Gopher record [...]

I've ordered numerous civil war pensions and always received prompt service with excellent images which were easy to download. Also kept me posted on one that was not available at NARA in D.C. and the next steps they will conduct in trying to locate it which I really appreciate. Have referred to others and will definitely be utilizing their services. again!!

in one of my groups on facebook I had asked for suggestions/help on a so called brick wall on one of my ancestors who was in the Civil War- even though they couldnt find a lot of info, I was able to see the communications between his widow and the pension office- as a result found another Child that had died at the age of 10 in the same month and and year that she lost her husband- I now have a specific death date for her husband .

Received my records request in four days. Infinitely better than going through NARA. Reasonably priced. Will be using again.

I wish I had found this service prior to ordering several records from NARA. Gopher was *much* faster than ordering directly from NARA. It took a matter of weeks to process my order, rather than months (to over a year) that it took to receive orders from NARA. The rates are also very reasonable. I like that they make it easy and clear to order all the records that you want - service record, pension, medical file. The order was processed quickly and the records they sent were easy to access and download. I will definitely be using their services [...]

Gopher Records has been amazing. Turnaround times are much quicker than those provided by NARA for the same records and the prices are less expensive too. It's truly a win-win situation as a curious researcher. In addition, there is an actual person to speak to instead of the black-box we are stuck with when requesting records directly from NARA.

So glad I found this company! Great communication, fast response time, and reasonable prices. What a wonderful service for those of us unable to research in person. Thank you Gopher Records