Thanks very much for the fine, quick, professional service! Excellent, personal, well-explained email communications. Help with the staff at the Archives in adjusting my order. The pension file came quickly, within a few days of the order being finalized. Thanks so much for your kind and efficient help!

thanks so much for helping me

Great job as always.

I learned about Gopher on a genealogy Facebook group. So many people recommended their service and talked about the people by their first name like they are friends! It was timely and efficient. I just tried one name, but am now ready to send more names for them to search for records.

I’m honestly blown away by how quickly I received this pension. That’s even after an issue where NARA hadn’t refiled it yet due to a previous order. I’m also blown away by the price, considering it’s a lot less than NARA charges and NARA takes months to fulfill it. On top of that, Bob is an excellent communicator and the scans are a lot clearer than scans I’ve seen directly from NARA. All-in-all the experience was a 10 out of 10 and I’m sure I’ll be placing another order in the near future.

Ordered Two Land Entry Case Files! Turnaround time was great as well as the price! I will be writing about the info I found in an upcoming blog post to my genealogy blog. Highly recommend Gopher Records if you need documents from NARA.

Wonderful experience working with Gopher Records. While I waited 6 months for NARA to deliver a requested document package, Bob Velke of Gopher Records completed a document request for me in a week and a half. Not only that, but he was instrumental in breaking the log jam on my NARA request, otherwise I believe I would not have received it in 6 months and probably would still be waiting. His personal service was outstanding. I can’t imagine going through NARA in the future when a service like Gopher Records is available.

Bob was so helpful and professional! I had the records I requested well before the estimated delivery date. The price was amazing for how quickly I received the documents. Will definitely be using this service again! Thank you!

This is the second time we have requested information. We were very pleased with the response time both occurrences. Been pleased with the information found. I have found answers to a lot of questions. I have already and will continue to spread the good word for you. Dale L. Aurand Traverse City, Michigan

I was very pleased to receive this product, which was the remnant from a previous order in 12/23 that has been delayed due to miscommunication between MYSELF & NARA. The patience demonstrated by Gopher Records in searching for a lost CMSR file and retrieving a Civil War pension file was most impressive. Through my three orders (so far) with Gopher Records, I have learned to trust their abilities over the previous experiences which I have had with NARA staff.