The information provided was fast thorough and well worth cost I will not hesitate to use or recommend the service to others!

I've recently ordered two Civil War or later pension files from NARA through Gopher. Very quick service, great customer contact emails, extremely low price. The scans were high quality and complete. I'd highly recommend them even if you live near DC, you'll spend more time getting to NARA, waiting for records to be pulled, going through the files. Just use Gopher!

Having used a different service in the past and having a bad experience, I was so glad to find so many others had great things to say about Bob and Gopher Records. He's been helpful in finding the correct individuals in my searches and is responsive to questions. The deliveries are before the estimations, and if it will take longer, I am advised of that. Thank you so much, awesome customer service!

Nine files I have requested and each time Gopher Records has produced surprising results. I am learning that the the past wars for this country affected not just a single soldier it affected entire families. I have been requesting not just my direct line soldiers but also the brothers, uncles, and all who served in each family. This company produces quality work with continued followup on each request until the request is completed. I'll be sending more requests for all the wars they can research.

Great service. Obtaining images was so easy.

Was looking for the day and month of my ancestors birth. Did not find that but found out so much more about his health status before he was killed in action at Shiloh. So happy with the service Gopher Records provided.

Outstanding service. Found out so many more details than what was expected. Gave greater clarity to what the war experience was like for our ancestors.

I had heard of Gopher Records before and decided to try them out. I am very satisfied with the results. I have used the National Archives process long before COVID and that was good but Gopher Records got results much faster and was well worth the price.

One of my Civil War Pension requests had an issue at NARA and the Gopher Records team had already appealed the decision before contacting me about the issue and kindly asked for up to 2-3 weeks to resolve whatever issue had arisen. In the meantime they split my initial order so I could get the other research interests while they figured out next steps on the snag. Great resolution! Within a week I believe I received the full pension file, 255 pages of sworn affidavits, medical records, and service summaries, for free. I was told the file had already been [...]

I am nothing but impressed and pleased with my overall experience. My initial order was for x2 Civil War Pensions, & x1 1812 Pension. The researchers at Gopher Records more than satisfied my order even though I could not get the War of 1812 file due to digitization at NARA. Great communication, thorough process, and a great end product at a great value. Thank you everyone who worked on my order & hope to do business again.